Most businesses think they are pretty special.
That they do a great job.
That they are remarkable.
But, unfortunately 99.5% of businesses aren't even close.
There are so many simple things that you do everyday that you shoot you in foot.
Simple things that you think are acceptable, where really it is stopping you from growing your business through referrals and word of mouth.
In this 'Get More Referrals Today' podcast, I share an experience I had last week with a logistics company and point out what happened, how it made the client feel and how they could change such simple things to make the experience more remarkable.
How many of these mistakes does your business make everyday?
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